Tasks and follow up questions
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Tasks and follow up questions

1️⃣ Task Scenario

User Goal New user learn about app offerings and value of the app Task A friend told you about an ANYONE app, you have downloaded it and want to learn more about the app offerings.

Familiarise yourself with the app offerings explained in slides and start creating an account. Tap the first screen to get started on your mission.

Follow up questions

  • Did you find anything confusing about the experience?
  • Based on those information you have just learned, how likely would you like to try the app?
  • At this stage of your knowledge about the app, would you like to create an account or try the app without signing up?Do you have any thoughts how can we improve this experience?
  • I will be confident to create an account
    I would prefer to try it without creating an account
    I have no preferences
  • Do you have any thoughts how can we improve this experience?
2️⃣ Second Task Scenario

User Goal Customised experience for users based on interests Task You seek for professional advice on those topics: Art Investment, UX Design and Sustainability within your budget ($5-$30).

Find out if there are any English speaking advisors on ANYONE app without signup.

Follow up questions

  • How easy was to complete this task?
  • Was there anything confusing about this experience?
3️⃣ Task Scenario

User Goal Finding a specific advisor who is online. Task You are interested in Art Investment.

Find an advisor who can help you start investing in art and is currently ONLINE so that you can call him/her directly.

Follow up questions

  • Was it easy for you to complete this task? y/n
  • What did you find frustrating about this experience?
4️⃣ Task Scenario

User Goal Learning more about adviosor on profile page

Task You have almost decided to ask for advice a TOP ADVISER from the recommended for you list. Find out more about this advisor and try to call him/her. Follow up questions

  • How easy was to complete this task?
  • What did you find frustrating about this experience?
  • Based on the all the information about the advisor, how likely would you call that person?
  • What else would you expect to know about the advisor before the call?